Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Job description templates by Bayt.com ideal for recruiting, hiring, employing and staffing vacancies. Customer Relations Specialist Resume Example. Description. Assist customers with replacing lost or stolen credit or debit cards. Establish new customer accounts, recording account information on written forms or digitally. Job Description & How to Apply Below. Typically reports to a supervisor. Customer care specialists are focused on the customer experience, so a strong job description will highlight how the role positively impacts your company and the clients or guests it serves. Sell products and services. Works on projects/matters of limited complexity in a support role. Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill. Position: Customer Care Specialist (Contract to Hire) Company Description Harland Clarke, a Vericast business, is a premier marketing solutions company that accelerates profitable revenue growth for the 70,000 businesses it serves directly by influencing consumer purchasing and transaction behavior at scale while engaging with over 120 million households daily. Flexible scheduling availability to include evenings, weekends, and emergency situations. Assist with address changes. Lands' End Inc. is an equal opportunity employer and affirmative action employer. About BCforwardBCforward began as an IT business solutions and staffing firm. Full-Time. Utilize computer technology to handle high call volumes. Distinguishing Features: The public contact component of this classification . Responsibilities for Customer Care Representative. Answering questions is only the beginning. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. All of our Customer Care Specialist are trained to understand . 42,898 Customer Care Specialist Jobs. Customer service representatives who work in a bank may also assist customers with determining whether they need to speak with a banker or if the representative can complete their banking tasks, provide assistance in using in-bank automated teller . Typically reports to a manager or head of a unit/department. Extremely dedicated and detail-oriented Customer Care Specialist with a stellar customer satisfaction record. Attempt to persuade customer to reconsider cancellation. Assurant is always looking for qualified candidates to fill current or future openings. Austin, TX. It is vital that all employees provide the same types of assistance and handle issues in similar manners. **Customer Care Specialist** *Description** Join Nicor Gas, a Southern Company subsidiary, as a Customer Care Specialist in a unionized environment This job is good if you need income and job security for a short time period. Establish and set sales professionals' aims and goals. The work hours for this position can run anywhere from 8:00am - 10:00pm EST Monday through Friday and 8:00am - 8:00pm EST on Saturday. Job descriptions are subject to change by the City as the needs of the City and requirements of the job change. Job Description. $37,000 to $45,000 Yearly. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Apply Without Registration! email@email.com. Suggest enhancements and modifications to the company's sales policies as needed. Build sustainable relationships and trust with customer accounts through open and interactive communication. Customer Service Specialist Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Being with your most recent job. Job Description: Leidos is hiring a Customer Care Specialist to support a utility based Energy Efficiency Program which helps thousands of people save money and make their home more . List of Jobs. Sample responsibilities for this position include: Locate products. What Does a Customer Service Specialist Do? Employers: Find Surveys For This Job. Best Buy. Apply Customer Care Practices to ensure customers receive excellent and consistent service. Responding promptly to customer inquiries. Customer Care Specialist; Sorted by Date. the employee retention rate is horrible because the work environment is not inclusive and they are not mindful of work/life balance. Best Buy. Our Engagement Specialist will assess and evaluate new target population adults by locating and linking to the appropriate resources. 2 days ago. We are looking for remote based customer service and account care specialists to perform basic general inquiry processing and responses by email primarily and occasionally phone call. Customer Care Specialist. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Posted: June 16, 2016. This position is a remote position. Average salary and compensation. Sort by: Relevancy | Date. Customer Relations Specialist resume example shows essential duties that include: solving customer issues in a timely manner, managing customer calls, maintaining business documents, handling customer accounts, and developing sales incentive programs. Our Customer Care Specialists are a key representative of United Bank. Find similar vacancies, jobs in Dubai , Abu Dhabi , Sharjah - United Arab Emirates. $30K-$43K Per Year (Glassdoor est.) Position salary will vary based on experience, education, company size, industry, and market. Sort by Relevance; Filter by State. Outlet Customer Experience Specialist, Advisor - Seasonal. Create Job Alert. Confer with production or support personnel to produce or coordinate production of advertisements or promotions. BCforward. Customer care specialists are responsible for providing top-notch customer service. . Generate sales leads. We have included customer relations specialist job description templates that you can modify and use. Job Description: Leidos is hiring a Customer Care Specialist to support a utility based Energy Efficiency Program which helps thousands of people save money and make their home more . . To be a Client Service Specialist I typically requires 0-2 years of related experience. The average hourly pay for a Customer Care Specialist is $16.75. Customer Care Specialist - Job Description - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. Answer any questions the customer may have about available products and services. Apply to Sales Specialist jobs in Confidential Company, Dubai , Abu Dhabi , Sharjah - United Arab Emirates, 1 to 5 years of experience. Inform customer of deals and promotions. The National Bureau of Labor Statistics says that demand for Customer Service Representatives will rise by 5 percent through the year. Full-Time. Title: Customer Care Specialist Location: United States Description About LegalZoom We're here to make legal help accessible to all. Find our Customer Care Specialist job description for LegalZoom located in United States, as well as other career opportunities that the company is hiring for. Earn $24.54/hour with the selection of the Enhanced Pay Option. The average salary for a healthcare customer care representative is $37,150 in the United States. Description. He/she will be the first port of call for a firm's customers or guests. The one thing they don't do: make cold calls. Get access to ALL Templates, Designs & Documents. Location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic . Career Opportunities: Customer Care Specialist (13997) Requisition 13997 - Posted - Salem, VA (Alleghany Dr) - Assa Abloy High Security Group, Inc. - Architectural Hardware Group - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - 0-10%. Our Customer Care Specialists are responsible for ensuring Customer Delight in all customer interactions. Typically requires a high school diploma or equivalent. This role is responsible for providing exceptional service to our internal and external Customers via the telephone and email. Get similar jobs sent to your email. Description CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, . They train and mentor new employees on call center best practices. Acknowledging and resolving customer complaints. Job Description: Leidos is hiring a Customer Care Specialist to support a utility based Energy Efficiency Program which helps thousands of people save money and make their home more energy . Handle product recalls. Immediately escalating serious complaints or issues that you are not equipped to deal with. Prepares for customer inquiries by studying our products, programs, and processes relative to our Customer Care Department. Act as the company gatekeeper. Typically, the job involves working in a call center and responding to the inquiries and complaints . It is very mentally draining. Texas (47) Florida (30) Nevada (19) Engagement Specialist to join our team at our program in Sharon Hill, PA. Reporting to the Customer Care Manager, this position will provide sales and warranty support to the Customer Care function. the Customer Care Office Specialist II classification. Job Description: Leidos is hiring a Customer Care Specialist to support a utility based Energy Efficiency Program which helps thousands of people save money and make their home more . Full-Time. Primary Duties: Taking and initiating all direct customer calls relating to the following . Customer care specialists are responsible for processing payments, replacing defective items, and initiating refunds as needed. They are responsible for responding to the escalated tier of customer calls and quality assurance measures. A customer care specialist must be detail-oriented, as well as have excellent communication and time-management skills in responding to the customers' needs while documenting the processes on a specific computer program. Job Description: Job Description At Cable One and our family of brands, we keep our customers and associates connected to what matters most. Knowing our products inside and out so that you can . It's more than just a phone call for our call center reps at Progressive. We have included customer care specialist job description templates that you can modify and use. The Customer Service Representative III works independently within established procedures associated with the specific job function. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Save. Adept at conducting customer account research to fulfill requests and rectify data entry and billing errors. These employees can work for hospitals, health care companies, insurance companies, and other related businesses. The Customer Care Specialist is a key position within Assurant . Sample responsibilities for this position include: Team with Customer Relations Specialists at the Everett Delivery Center (45-11) Longacres (25-20), Seattle Delivery Center (3-802) and In Charleston . Coach client representatives in effective communication with the public or with employees. 211 Jobs Featured Jobs; . The Customer Care Specialist is responsible for ensuring excellent service values, responds efficiently to patients, families, and staff members and maintains high C-I-CARE standards at Stanford Health Care Gift Shops. Description. Liaising with colleagues or managers to find the best solutions to customers' issues. Equal Employment Opportunity. Job Description Specialist Specialist Job Descriptions Customer Customer Care Job Description . Distribute Customer Care Scorecards . His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. For our associates, that means: a thriving and . Use up to 5 bullet points for each job. . $33K-$45K Per Year (Glassdoor est.) You will earn an extra $1.25/hour from 6pm-10pm and/or an extra $2.25/hour from 10:01pm-6am. You'll work on a variety of claims, including total loss, subrogation, property, auto, catastrophe, theft, and more. Job Description. Customer Care Specialist. Communicating with customers through various channels. Company Description. Another function of a customer care representative is the handling of front-facing duties, which include interacting . Expanding Company seeks Exceptional Customer Care Specialist. Our Claims Service Specialists are the first point of contact when customers call in with a claim. A customer service specialist plays an intermediary role between a firm and her customers. We expect you, our ideal Customer Care Specialist, to. Make each entry easy to read and clear. Position: Customer Care Specialist (Contract to Hire) Company Description Harland Clarke, a Vericast business, is a premier marketing solutions company that accelerates profitable revenue growth for the 70,000 businesses it serves directly by influencing consumer purchasing and transaction behavior at scale while engaging with over 120 million households daily. Our customer service and inbound sales reps educate customers about coverage options, quote policies, and sell additional products like Home, Renters, Motorcycle, and Boat policies. Benefits: 401k, dental, life insurance, medical, vision, Job Description. . At the top of every customer service job description include: your job title, company name and location, dates worked. From day one, the Customer Care Specialist is LegalZoom's initial connection to the customer, providing a positive customer experience, taking a consultative approach to the . The company will provide a full training of our systems, platforms, and provide canned responses and scripts for dealing with customer issues. The customer care representative is expected to maintain an empathetic, positive, and professional attitude towards customers at all times to improve customer satisfaction and feedback regarding specific products or services. Customer Experience Specialist (Advisor) Florence, KY 26d. Sales Specialist Job Responsibilities and Duties: Create and implement a sales strategy to help your company expand. Summary of Position: 24pound, an exciting new subsidiary of Mailers Haven, seeks a Customer Care Specialist for our wholesale envelope and letterhead . Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally. . Customer Relations Specialists are trusted by company clients. Washington, MO. Print Preview. $20 - $25 an hour Full-time. How to write a customer care specialist job description . When possible, the Specialists reply immediately to an inquiry by using prepared responses or tapping the appropriate information . In this role, the right candidate will field calls, emails, and chat requests from customers who have questions about our products or warranty related issues. Keep things concise, dividing the job description into sections so it's easy to read, and . 4. Download this Sample Customer Care Specialist Job Description Template Document - Pdf, Google Docs, Word, Apple Pages Format. As part of a customer experience driven team, you will earn an hourly rate of $18.00. The Client Service Specialist I work is closely managed. Job Description. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. Customer care specialists are usually a leadership position. You should also be familiar with help desk software. Join the Humana customer care team in a full-time, part-time or seasonal job, and find the support you need to thrive and help others do the same. Professional Summary. Customer Care Specialists generate responses to inquiries and comments received from Publix customers. Lynnwood, WA 9d. Uses a customer relationship application or database to record activities and research product information. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Best Buy. Evaluate, assess, and review sales areas for your goods or services. apply now. This position is an excellent opportunity to learn all the Bank's products, services and . Revised 1/21 TC/kg/ya CS4050.DOCX (Full-time) PAY GRADE: 41 CS4025.DOCX (Part-time) PAY GRADE: 41 . Defuse situations with unhappy customers. Customer Service Responsibilities list: Manage large amounts of incoming phone calls. A health care customer service representative is an employee who provides customer service that's related to the medical industry. Stanford Health Care Palo Alto, CA. Customer Care Specialist (Former Employee) - Raleigh, NC - April 28, 2021. 5. Provide accurate, valid and complete information by using the . Claims Service Specialist. Identify and assess customers' needs to achieve satisfaction. Visit PayScale to research customer care specialist hourly pay by city, experience, skill, employer and more. Air Logistics Customer Care Specialist. Posted: October 19, 2022. Receive PO number from client website. Position Details. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look . Suggest solutions when a product malfunctions. If you're looking for a great company and want to work from home, this could be the job for you. Job Description. Continue with the previous one and systematically go back in time. Inform clients by explaining procedures; answering .